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Tuesday, May 5, 2020

 

Dear Residents, Friends, and Family,

 

We wanted to give you a brief update on what is going on here at Parker Ridge. Generally speaking, the morale of our residents is still very high. But, we certainly miss seeing our loved ones coming to visit us on campus. We so appreciate all friends and family members respecting our "No Visitor" policy.  We hope this can change in the near future. However, it is imperative that we continue to do everything possible to keep our residents Happy, Healthy, Safe & Secure by limiting  the risk of COVID-19 spreading to campus.

 

Protocols

  • Curfew remains at 4 p.m. for all residents of the Inn. The front doors will be locked. Please be inside!
  • No Visitors to campus! This policy should be strictly adhered to by all residents.
  • Friends and Family may drop off groceries and supplies to the Port Cochére during business hours 7 days per week:  8:30 a.m. to 3:30 p.m.  Call the office at 374-5789 and notify us when you have arrived.  Place the items on one of the benches on either side of the door.  A staff member will deliver the items to the Inn resident on your behalf.
  • Hair appointments. Governor Mills has relaxed the State guidelines to allow barber shops and hair salons to reopen for business in the month of May.  Parker Ridge must continue to follow a stricter guideline as we are a congregate housing facility.  Inn residents are NOT ALLOWED to leave campus for a hair appointment.  However, we are working with Carrissa Butler to reopen our Hair Salon in Parker Inn for Inn residents only.  Cottage residents are strongly encouraged to not leave campus for a hair appointments.
  • Vehicles. Residents may now drive their cars off campus.  A resident may only drive with their spouse or partner that you reside with.  You are encouraged to get out and go view nature from the comfort of your vehicle.  Inn Residents are NOT ALLOWED to go shopping  or pay visits to anyone (this includes rolling down your window to talk to anyone).  Cottage residents may go shopping so long as you follow directives to wear a face mask.  Cottage residents are strongly encouraged to not pay visits to anyone off campus.  Please wear gloves while pumping gas at the gas station!
  • Face Masks. All residents are strongly encouraged to wear your face mask when not in your apartment or cottage.  At this time, this is not mandatory for Inn residents unless you are in close proximity of other residents (i.e. card game or evening movies in the Game Room).  Please do not touch your eyes, nose or mouth if you need to adjust your face mask.  Face masks will become mandatory if we have an outbreak of coronavirus within the Parker Inn.
  • COVID-19 Quarantine. Parker Ridge has made plans to provide care services to any Inn resident who is presumed to have the coronavirus.  Unless you are hospitalized, you will be quarantined with nursing services provided in designated rooms of Assisted Living.  The daily rate for Level IV care is $335.

 

Please check out a new video on Parker Ridge's Facebook page. The video shows residents banging pots and pans in honor of Maine's healthcare workers and first responders. The video will be posted soon!

 

Timothy G. Chandler,

Executive Director / Administrator

 

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Monday, April 20, 2020

 

Dear Friends and Family,

 

Although we do not allow visitors on campus, deliveries of groceries or other items to Parker Inn residents are currently permitted 7 days per week between 8:30am and 3:30pm. When delivering items, these protocols should be followed:

  • Drive up to the main doors under the porte-cochere.
  • Call the office at 374-5789 and notify a staff member that you have a delivery.
  • Place your items on one of the benches on either side of the doors.
  • Wait for a staff member to appear at the door.
  • Drive away and the staff member will retrieve and deliver the items.
  • Please do not enter the vestibule. The table inside is reserved for US Mail, UPS, and Fed Ex deliveries.
  • Please do not attempt to make contact with residents via windows, porches, balconies, etc.

 

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Wednesday, March 25, 2020

 

Dear Friends and Family,

 

We wanted to take the opportunity to let you know of some changes we have made to the daily life here at Parker Ridge.  The morale of our residents is high.  We are hearing feedback that they are appreciative of the changes we are making in order to keep our population healthy and safe.

 

We have extended our normal business hours of Monday-Friday 8:30 am-4:30 pm to also include Saturdays and Sundays.  We will have staff at the desk to receive deliveries, answer questions by phone and to provide support to our residents.  If you would like to make a delivery to your friend or family member, we are happy to help.  Drive to the front entrance and call 374-5789.  A staff member will come out to receive your items and then deliver them to the resident.  We have had quite a few people reach out with specific questions and requests.  Please continue to do so.  We are happy to hear from you and will do everything we can to accommodate your request within our current restrictions.  If you would like to FaceTime with your friend or family member, please email Meredith at mtownsend@parkerridge.com to set up a time.  We are hoping to have Skype available as an option soon.

 

Other things we have implemented:

  • Errand Service for our Inn and Cottage residents.  We encourage residents to let us do all of their errands or grocery shopping for them so they can limit their risk of exposure by not leaving the Inn or their Cottage.
  • While we have had to cancel many of our activities, we have found ways to modify others to help with enrichment, while also limiting group size.
  • We are offering a "walk through" continental breakfast service for our Residential Living Residents to take back to their apartment.
  • Our dining services team continues to offer the same high quality nutritious meal to all Inn residents.  Cottage residents are able to order dinner for pick-up.
  • We are delivering internal mail to our Cottage residents twice per week.
  • We are encouraging residents to get outside for some fresh air and exercise.  Just a few minutes a day can make such a difference!

 

We continue to closely monitor guidance from the CDC and the WHO and are prepared to make changes to our daily routines as needed.  We appreciate all the support that has come from families, friends and residents.  Our goal has always been to remain Happy, Healthy, Safe and Secure, and in times like these, that goal is more important than ever.

Sincerely,

 

Timothy G. Chandler,

Executive Director / Administrator

 

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Monday, March 16, 2020

 

Dear Friends and Family,

 

RE:  Parker Inn - Residential Living & Assisted Living

 

As you know, information and guidelines regarding COVID-19 are changing daily.  Over the weekend President Trump declared a national emergency and Maine Governor Mills declared a civil state of emergency.  These developments have triggered higher levels of infection control practices and protocols from the Centers for Disease Control (CDC).  Our focus here at Parker Ridge has always been to ensure residents are Happy, Healthy, Safe and Secure.  Because of this, effective immediately, Parker Ridge will restrict all visitors to our campus as required by the Department of Health and Human Services.  No visitors will be permitted into our community except for certain compassionate care case such as an end-of-life situation.

 

We understand that communication with your loved ones and friends is incredibly important to both you and our residents.  We encourage you to communicate with them in other ways such as telephone, video chat, email, social media and regular mail.  Please reach out to our Activities Director, Alma Mote, at amote@parkerridge.com or call 207-374-5789 and she will help to facilitate this on our end.

 

In addition to restricting visitors to help prevent the illness from reaching our campus, we are also working with residents and staff to talk about best practices for infection control.  We have created clear protocols for staff to stay home if they or someone they have been in close contact with has been ill or symptomatic.

 

With information constantly changing, we are continuously monitoring the information and guidance from the Maine Department of Health and the CDC.  We continue to work with the state and local public health and emergency preparedness officials to prevent the illness and ensure that we are ready to properly respond to an outbreak.  We apologize in advance for any inconvenience this may cause, but believe we are acting within the guidelines to ensure the safety of our residents.  We will continue to keep you informed via our Face Book, website and/or email.  We will be in touch with residents directly on changes that we will be implementing within Parker Inn.  Please do not hesitate to contact me with any questions or concerns you may have.

 

Sincerely,

 

Timothy G. Chandler
Executive Director / Administrator

 

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Thursday, March 12, 2020

 

Dear Parker Ridge Residents, Families and Friends:

With the news that there is a presumptive case of Coronavirus-19 (COVID-19) here in Maine, we want you to be aware of what steps Parker Ridge is taking to ensure the health and safety of all residents and staff.

 

Our Director of Health Services is following the news updates of COVID-19 provided by the Center for Disease Control (CDC)  very closely and we have implemented the CDC guidelines as they pertain to Assisted Living and Residential Living facilities.  In addition, our Leadership Team and staff have instituted extra measures to ensure the safety and well-being of our residents.

 

At this time, we are not restricting local visitors.  All visitors, even those who do not have respiratory symptoms and are able to answer "NO" to the questions listed below, must use a hand sanitizer before entering the building.

 

1) Do you have any respiratory symptoms (cough, runny nose, shortness of breath, etc.)?

2) Do you have a fever?

3) Have you traveled by plane in the last two weeks?

4) Have you recently attended a large group event?

5) Have you recently visited an area with known cases of COVID-19?

If you have answered “YES” to any of the above questions, please do not enter Parker Inn.

 

We are asking our residents to consider asking out-of-state family and visitors to delay their visit to a future date.  There will certainly be exceptions to this request and we will consider them on a case-by-case basis.  Parker Ridge has requested that all visitors who have ANY respiratory symptoms (fever, cough, runny nose, shortness of breath, etc.) or have been in recent close contact with someone who has had these symptoms, not to enter the building (not even with a mask on).

 

Any resident who has any respiratory symptoms is asked to notify nursing services, who can evaluate them for the flu or COVID-19 and communicate to the provider, the Maine CDC, and the Infection Control officer at our local hospital, if COVID-19 is suspected.  Residents who are ill will be asked to stay in their cottage or apartment.  Residents will be advised not to attend activities or have their meals in the common areas.  All residents need to stay in their cottage or apartment until their symptoms have resolved to contain the spread of any virus.

 

What can we all do to stay well? -- Drink lots of fluids, wash hands and use lotion afterwards to prevent skin from cracking, get some fresh air daily, get plenty of sleep, eat healthy foods, and limit viewing of stressful news.  Also, stock up on home supplies and make sure you have enough medications.  Let your families know of your plans.

 

Please contact me or our Director of Health Services Katharine Fodnaess with any questions or concerns.

 

Sincerely,

Tim Chandler

Executive Director

 

 

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